These guys are awesome. After work, I got to my bike to discover my back tire was completely flat. It had a slow leak, so I was able to pump it up enough to make it to their shop. I got there 10 minutes before closing and they were able to fit me in. They replaced my tube and picked all of the glass shards out of my tire. Awesome customer service and they saved me from having to do this myself in the dark and the cold.
It includes nine tools: seven hex bolts, one torx bolt (the star-shaped one), and a Phillips screwdriver (also the star-shaped one). Like Peter says in our guide, if you have a newer mountain bike or road bike it pays to take a quick look at what types of tools you need, as torx bolts are becoming more common. And a quick glance at the bottom of your shoes or derailleur bolts will confirm if a Phillips head is the right choice.
A multitool is a highly versatile piece of repair equipment that can address most of your maintenance needs. Ideally, you should use it before a ride to tighten and adjust everything properly, but sometimes it’s necessary on a ride as well. If you encounter a loose screw, realize your saddle height is not right, or that your brakes need tightening, you will be happy to have it.
These folks took me in right away, diagnosed and fixed my stripped handle bar clamps and had me on my way to work in about 15 minutes. Friendly, straightforward, understands the rider's objectives (in my case, how do I get home from work). Not to mention, the fee was reasonable. I have been in many bike repair places in my 6 decades. This is the best.
Spare tube: Sometimes, a tube is just too damaged to be patched, or has had a failure such as the valve stem breaking off which isn’t something that can be patched. To save weight and space, I usually keep a lightweight version of the right size tube for my bike. Since one of the first things I do with most bikes that I own is switch them over to heavy-duty thorn resistant tubes, I just take one of the originals and put that in the toolkit.
Basically, you’re stuck with toggling between systems for the advantage of a few pumps, and it doesn’t seem worth it. In the original iteration of this guide, I tested 12 pumps and inflated three different tires completely full to their psi rating, and measured how many pumps it took. Yasuda did similarly for his revamped full-length exploration. That’s 36 tires, and I can guarantee there is no difference between 50 pumps and 100—it’s all terrible.
Professional mountain biker Rebecca Rusch has been on plenty of long rides and experienced enough mechanical failures to know what makes a fully-stocked repair kit. One of her recent journeys, a 1,200-mile journey through the jungles of Vietnam, Laos and Cambodia along the Ho Chi Minh Trail required the utmost degree of preparedness — “We brought with us a lot of extra bearings, o-rings, stuff that you would never be able to find in Laos and Cambodia. Before I go out on these big adventures, I replace every bearing in my bike, my fork got a total rebuild — everything is in pristine condition,” says Rusch.
We offer several bicycle repair packages, or individual services in the case that you don’t need a full “tune-up”. Whether it’s a small brake adjustment or a complete bike overhaul, we’re happy to help. Our highly experienced staff is here to answer any questions you may have and will help get you and your bike back on the road as quickly as possible.