This is the shop I hoped to find when I began commuting two years ago. I'm a daily commuter and I love knowing that these guys will help me almost anytime that I need it. Andy, Jake and Brad listen and make sure to help me as best they can and are always speedy about it. Additionally, they encourage me to do my own work on my bikes when I have the time/when they know I'm capable and I really appreciate that encouragement.
It’s both surprising, and not, if you think about it. The way I’ve usually seen it happen is first the rear tire goes flat, then the front one. My theory is that both tires went through the same pile of glass/thorns/metal bits and they both picked up junk. the reason for the flat occurring on the back first is because there’s more weight on that tire, so the offending article works its way through the tread more quickly.
These guys are awesome.  After work, I got to my bike to discover my back tire was completely flat.  It had a slow leak, so I was able to pump it up enough to make it to their shop.  I got there 10 minutes before closing and they were able to fit me in.  They replaced my tube and picked all of the glass shards out of my tire.  Awesome customer service and they saved me from having to do this myself in the dark and the cold.

Let me go ahead and get the bad stuff out of the way. First of all, this stand is NOT the same level of quality as something you would find in a bicycle shop being used for the shop's repairs. it's quite a bit more flimsy, and the grip likes to rotate if you don't get the bike's center of gravity just right. The tool tray is also made out of a rather cheap plastic that can break easily at the rim. That being said, this stand is perfect for home users and makes mundane tasks like fixing a flat or cleaning the chain much easier. It easily holds my Raleigh Merit 3, and I don't worry about the thing falling even if the grip tilts a bit. The stand significantly shortened the time I needed to change an inner tube on my bicycle, and made me less worried about damaging something on the bike by jury-rigging a stand out of whatever I had lying around.

Man, if you're starting out and you know you'll need several components for a bag... just get this. It will save you so much time picking everything out that even if you balk at the price (amazing value, by the way) I bet that if you did the math using your hourly wage and the time spent picking everything out and making sure it fits... you'd save a lot of money and a lot of irritation if you just got this. Just get this.

There are patches that don’t require vulcanizer—the infamous peel-and-stick. One brand, the Park Tool GP-2, has some genuinely enthusiastic endorsements, so we tested it. I applied Park Tool patches to four different tires, at three different psi levels (60, 90, and 120). Three of the four didn’t hold—two released within minutes. The fourth deflated overnight. I redid the test, but repeated a second time, they all leaked within a day.

More than any other tool in the kit, a reliable lever makes changing a tire easier, especially if you have road bike tires, which are difficult to remove. However, throughout testing, levers seemed to be the one item more prone to failure and poor design than anything else. For example, I found a random orange lever floating around my basement and I threw it in the test pool for fun—it seemed solid enough … until I began prying at the rim of a tire. It bent directly in half, slowly and smoothly, like taffy, and then was boomerang shaped forevermore.
Pedals are important because the serve as the contact point between the rider and the bike’s transmission. Clip-less pedals systems come in a variety of designs favoured by individual manufacturers, but the mechanics of all styles are roughly the same. Tiny adjustments in the position of the show cleat – that snaps into position on the pedal – can make a big difference to the comfort and health of the rider.