A wrench that fits the hub nuts: If your bike has quick release front and rear wheels, you don’t need this, but if you have an internal hub on the back, such as the NuVinci, a wrench that fits is a great idea. 99% of the time, this is a 15mm wrench, but you should check your bike. A 6 inch adjustable wrench can also work, but it will be heavier, and when using an adjustable wrench, you do need to take more care to not round over the nuts. A fixed wrench is the best choice. Some multi-tools have a 15 mm wrench built in, but again, if you have limited hand strength, something with more leverage is a great idea.
We like, and recommend, the Crankbrothers Speedier Lever. If you have to pick only one, go with the Pedro’s, but if you want a backup or have some hard tires to unseat, Crankbrothers is a great choice. It’s only one lever (as opposed to a set of two, like the Pedro’s) and it’s longer, so we didn’t pick it over the Pedro’s for portability reasons. But it’s an excellent tool. It has a wide handle you can grip with your whole hand. Like the Pedro’s, the tip is the right size and shape to prevent slipping and stay in place, and the shape of the handle happens to protect your knuckles if you do slip. Even in situations where I didn’t need it, I liked having it because it made me feel like a pro.
Yes, bicycle shops generally provide repair services. A typical list of offered services includes regular service/adjustment (including safety check; and brake, drivetrain, and tire inspection); premium, and annual service, which is a more extensive tune-up. More specific repairs include drivetrain tune-up, brake system tune-up, flat tire fixes, brake repairs, cleaning and touching up the bike frame.
First, I researched. I looked at Amazon’s top-rated products and their user reviews. Then I consulted Bicycling magazine, Gear Junkie, Bike Radar, Outside, and the occasional bit by Lennard Zinn via Velonews. I also found some worthwhile discussions at Bike Forums. Then I spoke with four experts, Ramona Marks, Scott Karoly, Cari Z, and Alison Tetrick, riders from all across the spectrum, who tour, repair, and race.
It has some useful information for basic repairs... not so heavy on the maintenance side but there is some in there. The pictures and drawings are in black and white, but mostly visible. Only a few are difficult to see. However, they are in 2-dimensions and they don't show you HOW to do the thing, they only show you the general area and the part you want to manipulate. The phrasing in the instructions can be hard to follow without a good visual reference unless you're already a master bike mechanic (which you aren't if you're thinking about buying this). So, buy this for general reference and rely on Youtube for video. The two together are better than either one alone.
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We offer several bicycle repair packages, or individual services in the case that you don’t need a full “tune-up”. Whether it’s a small brake adjustment or a complete bike overhaul, we’re happy to help. Our highly experienced staff is here to answer any questions you may have and will help get you and your bike back on the road as quickly as possible.