These folks took me in right away, diagnosed and fixed my stripped handle bar clamps and had me on my way to work in about 15 minutes. Friendly, straightforward, understands the rider's objectives (in my case, how do I get home from work). Not to mention, the fee was reasonable. I have been in many bike repair places in my 6 decades. This is the best.
Otherwise, this tool should serve the average commuter well. Specifically, we think you’ll find the size 4, 5, and 6 hex keys, extremely common sizes in bicycles, very helpful. They’ll adjust seat-post heights or let you remove the saddle entirely, or tighten a loose stem that’s always rattling apart. The Phillips head will tighten loose bolts on shoe cleats or the rear derailleur. The most common use for the torx would be adjusting disc brakes if you have ’em.
Now you might be wondering: “I’m carrying a tube; why carry patches at all?” As insurance for the unforeseeable. Wirecutter senior editor Christine Ryan admits she didn’t use to pack them, but said, “I’ve regretted that decision when I’ve had a flat on a ride, used my spare tube, and then, half an hour later, had a second flat. Also, lots of people aren’t very good at figuring out—or don’t take the time to figure out—what caused their flat and remove the cause: thorn, eensy bit of glass, whatever. Then they promptly have a second flat, and everyone else laughs at them.”