Nice, helpful, friendly. Central location. Good bikes (I had two over two days.) Bikes had a water bottle cage (some places don't do that!) Provided helmets if needed (I didn't) and a one-sided pannier containing a decently strong but not super-heavy cable lock and a patch kit. Only quibbles: 1) The owner helping me with getting my bikes seemed to 'drop me' for too long when someone else walked in. He should have said to them, after asking what they were in for, that 'I'll be with you as soon as I'm finished with this person.' So I had to wait a little longer than desired, but not bad. 2) On my second day, the pannier bag fell off and got lost after I stopped for lunch, which required locking up the bike somewhere, so I took the bag into restaurant and re-attached it using the two velcro straps on the rear rack. I've used many panniers before, thought I did it correctly. But apparently I did not. So I paid $55 (cost) to replace everything in bag and bag. In hindsight, I wished I'd put a bungee around bag straps to really secure it to bike. PROBABLY MY FAULT. 3) Bring a second lock to lock quick-release front wheel, as decently strong but not super-heavy cable lock isn't long enough for both wheels and frame.I had a second cable lock.
These guys are awesome. After work, I got to my bike to discover my back tire was completely flat. It had a slow leak, so I was able to pump it up enough to make it to their shop. I got there 10 minutes before closing and they were able to fit me in. They replaced my tube and picked all of the glass shards out of my tire. Awesome customer service and they saved me from having to do this myself in the dark and the cold.
We like, and recommend, the Crankbrothers Speedier Lever. If you have to pick only one, go with the Pedro’s, but if you want a backup or have some hard tires to unseat, Crankbrothers is a great choice. It’s only one lever (as opposed to a set of two, like the Pedro’s) and it’s longer, so we didn’t pick it over the Pedro’s for portability reasons. But it’s an excellent tool. It has a wide handle you can grip with your whole hand. Like the Pedro’s, the tip is the right size and shape to prevent slipping and stay in place, and the shape of the handle happens to protect your knuckles if you do slip. Even in situations where I didn’t need it, I liked having it because it made me feel like a pro.
Every expert I spoke to recommended Pedro’s Tire Levers by name. They have a wide body—a different shape than other models we tested—and that prevents breakage, but more important, the broad, flat surface area of the tip helps it stay locked under your tire. When a lever slips from under the bead of the tire, you can end up repeatedly scraping your knuckles on the spokes of the wheel, which is so annoying. Pedro’s levers are small enough to fit into a saddlebag, are sold widely in bike shops, and even come with a lifetime guarantee. If one breaks, Pedro’s will replace it.
Brakes come in a variety of designs depending on the age and style of your bike. Rim brakes offer more modulation but have less stopping power, so are more suited to riding on the roads. Disc brakes can provide huge amounts of stopping power so are best suited to off road riding, although ‘V’ rim brakes are also well suited to mountain biking. All brakes use a friction system to stop the movement of the wheel, so regular checks of the contact pads should form part of your regular cycle maintenance.