Nice, helpful, friendly. Central location. Good bikes (I had two over two days.) Bikes had a water bottle cage (some places don't do that!) Provided helmets if needed (I didn't) and a one-sided pannier containing a decently strong but not super-heavy cable lock and a patch kit. Only quibbles: 1) The owner helping me with getting my bikes seemed to 'drop me' for too long when someone else walked in. He should have said to them, after asking what they were in for, that 'I'll be with you as soon as I'm finished with this person.' So I had to wait a little longer than desired, but not bad. 2) On my second day, the pannier bag fell off and got lost after I stopped for lunch, which required locking up the bike somewhere, so I took the bag into restaurant and re-attached it using the two velcro straps on the rear rack. I've used many panniers before, thought I did it correctly. But apparently I did not. So I paid $55 (cost) to replace everything in bag and bag. In hindsight, I wished I'd put a bungee around bag straps to really secure it to bike. PROBABLY MY FAULT. 3) Bring a second lock to lock quick-release front wheel, as decently strong but not super-heavy cable lock isn't long enough for both wheels and frame.I had a second cable lock.
I brought my bike into Kyle's shop to fix the noise in my rear wheel. The mechanic suggested that I need to overhauled the rear hub for $30. The next day the noise came back even worst. I brought it back to the shop and they said it was the freewheel driver not the hub that needed to be work on and it would cost me extra $30 to overhauled it again plus the part to fix it. At this point I walked out of the shop and took my bike to David's world. The mechanic at David's world took a quick look at the rear hub and indicated that the axle was put back too tight when Kyle's mechanics were working on it and further identify the issue. I ended up paying David's world the $30 plus part to fix my bike, but the major different is that David's World has 30 Days services warranty claim. If you have any issue with your bike within the 30 days the service was performed you can bring it back and they will fix it no question ask.
A wrench that fits the hub nuts: If your bike has quick release front and rear wheels, you don’t need this, but if you have an internal hub on the back, such as the NuVinci, a wrench that fits is a great idea. 99% of the time, this is a 15mm wrench, but you should check your bike. A 6 inch adjustable wrench can also work, but it will be heavier, and when using an adjustable wrench, you do need to take more care to not round over the nuts. A fixed wrench is the best choice. Some multi-tools have a 15 mm wrench built in, but again, if you have limited hand strength, something with more leverage is a great idea.
Many bikes, including older models and track bikes, have bolts attaching the wheels to the frame instead of quick-release levers. If your wheels are bolted on, in most cases you’ll need a 15 mm wrench to remove it. We didn’t test wrenches, because there aren’t that many tiny 15 mm wrenches, but the GearWrench 15mm 12-Point Stubby Combination Wrench is perfect for stuffing into a flat kit and Amazon reviewers seem to think the same. Our experts also recommended the Surly Jethro Tule, but it’s expensive and harder to find.
Modern bottom brackets use a sealed bearing type construction that keeps water and debris locked out, so they seldom go wrong. Maintenance is impossible so they need replacing when they do wear out. Older style cup bottom brackets need to be re-greased every now and again, and occasionally will need to have their bearings replaced. There are a lot more teeth on the chainring cogs than those on the rear cassette, so need changing less regularly. Cranks usually a solid one piece construction so there is not much to go wrong.