These folks took me in right away, diagnosed and fixed my stripped handle bar clamps and had me on my way to work in about 15 minutes. Friendly, straightforward, understands the rider's objectives (in my case, how do I get home from work). Not to mention, the fee was reasonable. I have been in many bike repair places in my 6 decades. This is the best.
It is a good solid stand made mostly from heavy metal, but it does have a couple of problems. (I will use part names from the instructions to explain.) First, the clamp between the "telescopic bar" and the "upright" is plastic. It arrived broken in the box. Whoever boxed it should understand that if you put it in the box broken, the customer will remove it from the box broken. I did not return it as broken because I was able to Gorilla Glue it back together and it works fine; it clamps tight enough to hold the telescopic bar in place. Second, the "bike support stand" (the horizontal bar at the top that holds the bike), when attached to the seat support does not grip tight enough to hold the bike in the position I set because there is too much weight from the front of the bike. The torque causes the bike to rotate until the front wheel is on the ground. That is not enough for me to return the stand because I seldom work on the front wheel and if I do I can attach the stand to the top horizontal of the bike frame. I think they could fix the problem by not making the "bike support stand" so smooth, give that part a sandpaper like finish or put rubber fingers inside the clamp so the part does not slip under the torque from the weight of the front of the bike. I might rough up the stand part with sandpaper, or put small grooves in it to give the clamp something to grip on to see if that solves the problem. Third, the clamp holding the bike frame even at full tight will not keep the bike from rotating around the frame. It is not enough for me to send the stand back, just a minor annoyance. The problem is there is smooth plastic trying to clamp a smooth metal frame. I think they could fix this by putting thin rubber pads in the clamp. I will probably run out and get some pads to try that out. I think it is a good stand for the price. The stand itself is made from much heavier metal than I expected. It is very stable with the four legs. I easily overcame all the issues so I kept it.
Bikes have remained popular since time in memorial. It’s fun being a rider. Their existence brings about the need to preserve their smooth riding. A bicycle like any mechanically driven tool requires regular service as they are prone to artificial failure. To ensure an outstanding service, the appropriate toolkit should be employed. It may not be easy to obtain the best toolkit, but with us, you are guaranteed quality and efficient toolkits.
Professional mountain biker Rebecca Rusch has been on plenty of long rides and experienced enough mechanical failures to know what makes a fully-stocked repair kit. One of her recent journeys, a 1,200-mile journey through the jungles of Vietnam, Laos and Cambodia along the Ho Chi Minh Trail required the utmost degree of preparedness — “We brought with us a lot of extra bearings, o-rings, stuff that you would never be able to find in Laos and Cambodia. Before I go out on these big adventures, I replace every bearing in my bike, my fork got a total rebuild — everything is in pristine condition,” says Rusch.

These are some great ideas, especially the simple ones like bringing a garbage bag. That’s something so easy and cheap that it’s easy to forget entirely, but as you say, it can make a huge difference in the right circumstances. It’s also good that you discuss some minor bike repairs. That’s another thing that can salvage or destroy your ride. You want to be as prepared as possible for the best possible experience.


Maintenance is the best prevention. “Prevention is the best medicine, and if you’re taking care of your equipment it’s super key. Bikes don’t just fail. If they’re in really good working condition and you clean them at night, and you’re religious about it, bikes are kind of like cars — they’ll start talking to you if something is getting worn or getting creaky or needs to be replaced.”
Trek Bicycle Newington is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and local advice about the best riding in the area. We are proud advocates for the cycling community and we strive to give cyclists a great place to ride and learn. We host weekly road and recreational rides, women’s rides, and educational clinics aimed at getting more women on bikes. We also organize monthly mountain bike rides and sponsor several triathlon series in the area. Our store has been a community landmark since 1975, and we love seeing customers who bought their first bike with us coming back years later to get bikes for their kids. Whether you’ve been riding for years or want to try something new, we welcome you to stop in and meet our team!
We offer several bicycle repair packages, or individual services in the case that you don’t need a full “tune-up”. Whether it’s a small brake adjustment or a complete bike overhaul, we’re happy to help. Our highly experienced staff is here to answer any questions you may have and will help get you and your bike back on the road as quickly as possible.
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