Every expert I spoke to recommended Pedro’s Tire Levers by name. They have a wide body—a different shape than other models we tested—and that prevents breakage, but more important, the broad, flat surface area of the tip helps it stay locked under your tire. When a lever slips from under the bead of the tire, you can end up repeatedly scraping your knuckles on the spokes of the wheel, which is so annoying. Pedro’s levers are small enough to fit into a saddlebag, are sold widely in bike shops, and even come with a lifetime guarantee. If one breaks, Pedro’s will replace it.
Man, if you're starting out and you know you'll need several components for a bag... just get this. It will save you so much time picking everything out that even if you balk at the price (amazing value, by the way) I bet that if you did the math using your hourly wage and the time spent picking everything out and making sure it fits... you'd save a lot of money and a lot of irritation if you just got this. Just get this.
The fabric attachment system is low-tech, but that seems to be helpful, as it can adapt to seat rails of different widths. One fancier option you might see on more expensive seat bags is a quick-release mount that you install under your saddle. But those have a fixed width, and therefore can fit under seats with only those exact specs. Brooks saddles, for example, are too wide for these mounts.
Nice, helpful, friendly. Central location. Good bikes (I had two over two days.) Bikes had a water bottle cage (some places don't do that!) Provided helmets if needed (I didn't) and a one-sided pannier containing a decently strong but not super-heavy cable lock and a patch kit. Only quibbles: 1) The owner helping me with getting my bikes seemed to 'drop me' for too long when someone else walked in. He should have said to them, after asking what they were in for, that 'I'll be with you as soon as I'm finished with this person.' So I had to wait a little longer than desired, but not bad. 2) On my second day, the pannier bag fell off and got lost after I stopped for lunch, which required locking up the bike somewhere, so I took the bag into restaurant and re-attached it using the two velcro straps on the rear rack. I've used many panniers before, thought I did it correctly. But apparently I did not. So I paid $55 (cost) to replace everything in bag and bag. In hindsight, I wished I'd put a bungee around bag straps to really secure it to bike. PROBABLY MY FAULT. 3) Bring a second lock to lock quick-release front wheel, as decently strong but not super-heavy cable lock isn't long enough for both wheels and frame.I had a second cable lock.