On a very sunny Saturday I had a rear spoke break - you can imagine that no shop was willing to promise a quick repair! I was so fortunate to find this shop and will come back - Andy not only told me to come down and he'd get it fixed, he had his assistant work with another couple while he measured, cut to the right size, installed and trued the wheel while I waited! It was awesome, and the whole place had a great feel and good people. Best of all he charged a very fair $20 for all that work - I would have paid a premium for the quick service! After experiencing lots of attitude at other shops and poor service, this was a real find. I hope you will check them out, they have a great selection of bikes and accessories too! Good people and good craftsmanship should be rewarded.
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Any bike that gets ridden seriously as transportation or on long rides needs at least a basic tool/emergency kit, and the knowledge to use it, unless the rider is always in a position to call a friend with a car or a cab when their bike needs a quick fix on the road. If you never travel more than a few miles, this can be overkill, and calling a friend or a cab may be just the ticket, but if you want to be more self reliant, this is something you should seriously consider. This list may sound like an awful lot of stuff to carry, but really, it only weighs a few lbs and fits in a small, under-seat bag that comes off quickly so I don’t have to leave it with the bike if theft is a concern. If you always carry a regular rack top bag, you can also just put all this in a small nylon bag and throw it in there, but I prefer an under-seat bag.
Before I get started, I should mention that I never leave reviews. This is probably my first one on Yelp. These guys are just so great that I felt compelled to give them a shoutout. This is the shop I hoped to find when I began commuting two years ago. I'm a daily commuter and I love knowing that these guys will help me almost anytime that I need it. Andy, Jake and Brad listen and make sure to help me as best they can and are always speedy about it. Additionally, they encourage me to do my own work on my bikes when I have the time/when they know I'm capable and I really appreciate that encouragement. These guys will give you their best and provide some laughs as well. Couldn't recommend them more!