It is a good solid stand made mostly from heavy metal, but it does have a couple of problems. (I will use part names from the instructions to explain.) First, the clamp between the "telescopic bar" and the "upright" is plastic. It arrived broken in the box. Whoever boxed it should understand that if you put it in the box broken, the customer will remove it from the box broken. I did not return it as broken because I was able to Gorilla Glue it back together and it works fine; it clamps tight enough to hold the telescopic bar in place. Second, the "bike support stand" (the horizontal bar at the top that holds the bike), when attached to the seat support does not grip tight enough to hold the bike in the position I set because there is too much weight from the front of the bike. The torque causes the bike to rotate until the front wheel is on the ground. That is not enough for me to return the stand because I seldom work on the front wheel and if I do I can attach the stand to the top horizontal of the bike frame. I think they could fix the problem by not making the "bike support stand" so smooth, give that part a sandpaper like finish or put rubber fingers inside the clamp so the part does not slip under the torque from the weight of the front of the bike. I might rough up the stand part with sandpaper, or put small grooves in it to give the clamp something to grip on to see if that solves the problem. Third, the clamp holding the bike frame even at full tight will not keep the bike from rotating around the frame. It is not enough for me to send the stand back, just a minor annoyance. The problem is there is smooth plastic trying to clamp a smooth metal frame. I think they could fix this by putting thin rubber pads in the clamp. I will probably run out and get some pads to try that out. I think it is a good stand for the price. The stand itself is made from much heavier metal than I expected. It is very stable with the four legs. I easily overcame all the issues so I kept it.
Nice, helpful, friendly. Central location. Good bikes (I had two over two days.) Bikes had a water bottle cage (some places don't do that!) Provided helmets if needed (I didn't) and a one-sided pannier containing a decently strong but not super-heavy cable lock and a patch kit. Only quibbles: 1) The owner helping me with getting my bikes seemed to 'drop me' for too long when someone else walked in. He should have said to them, after asking what they were in for, that 'I'll be with you as soon as I'm finished with this person.' So I had to wait a little longer than desired, but not bad. 2) On my second day, the pannier bag fell off and got lost after I stopped for lunch, which required locking up the bike somewhere, so I took the bag into restaurant and re-attached it using the two velcro straps on the rear rack. I've used many panniers before, thought I did it correctly. But apparently I did not. So I paid $55 (cost) to replace everything in bag and bag. In hindsight, I wished I'd put a bungee around bag straps to really secure it to bike. PROBABLY MY FAULT. 3) Bring a second lock to lock quick-release front wheel, as decently strong but not super-heavy cable lock isn't long enough for both wheels and frame.I had a second cable lock.
Now you might be wondering: “I’m carrying a tube; why carry patches at all?” As insurance for the unforeseeable. Wirecutter senior editor Christine Ryan admits she didn’t use to pack them, but said, “I’ve regretted that decision when I’ve had a flat on a ride, used my spare tube, and then, half an hour later, had a second flat. Also, lots of people aren’t very good at figuring out—or don’t take the time to figure out—what caused their flat and remove the cause: thorn, eensy bit of glass, whatever. Then they promptly have a second flat, and everyone else laughs at them.”

Basic first aid supplies:  A few bandages of varying sizes.   6 Aspirin, or other OTC painkiller of choice.   A few alcohol pads in sealed foil packs, useful for cleaning grease off grease and grit off of the bike, and also cleaning cuts on yourself if you take a spill.  1 day supply of any prescription drugs you need to take regularly.   Wrap these up in tinfoil and tuck away.   It might just save your day.
Brakes come in a variety of designs depending on the age and style of your bike. Rim brakes offer more modulation but have less stopping power, so are more suited to riding on the roads. Disc brakes can provide huge amounts of stopping power so are best suited to off road riding, although ‘V’ rim brakes are also well suited to mountain biking. All brakes use a friction system to stop the movement of the wheel, so regular checks of the contact pads should form part of your regular cycle maintenance.
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