Nice, helpful, friendly. Central location. Good bikes (I had two over two days.) Bikes had a water bottle cage (some places don't do that!) Provided helmets if needed (I didn't) and a one-sided pannier containing a decently strong but not super-heavy cable lock and a patch kit. Only quibbles: 1) The owner helping me with getting my bikes seemed to 'drop me' for too long when someone else walked in. He should have said to them, after asking what they were in for, that 'I'll be with you as soon as I'm finished with this person.' So I had to wait a little longer than desired, but not bad. 2) On my second day, the pannier bag fell off and got lost after I stopped for lunch, which required locking up the bike somewhere, so I took the bag into restaurant and re-attached it using the two velcro straps on the rear rack. I've used many panniers before, thought I did it correctly. But apparently I did not. So I paid $55 (cost) to replace everything in bag and bag. In hindsight, I wished I'd put a bungee around bag straps to really secure it to bike. PROBABLY MY FAULT. 3) Bring a second lock to lock quick-release front wheel, as decently strong but not super-heavy cable lock isn't long enough for both wheels and frame.I had a second cable lock.
Patch kit:   Patch kits are easy to use, light and compact, and if you get more than one flat on a ride (it happens more than you’d expect), it can save you when you’ve already used your spare tube.   Plus, on a rear wheel, patching a tube can be faster than replacing it, as you can often do this without removing the wheel at all.  Another upcoming post is going to show you how to patch a tube.
This is a very basic book and unnecessarily repetitive in sections. It does introduce the reader to the basic nomenclature of bicycles and this is helpful when conversing with others. Unfortunately the repetitive sections were not replaced with chapters on 3 Speed in hub gear drives, or coaster breaks, or a chapter on Adult Tricycles and Tandems and E-Bikes.

Mini Pump:   This actually goes on the frame of your bike, as it’s a bit too big for most under-seat bags.   Coming soon, we’ll have a review from Bill of his very favorite one, but a good pump is a lifesaver.    Some people instead carry a CO2 inflator, which is faster and easier to use but does require disposable cartridges, and each time you have a flat, you’ll need at least 2 of those cartridges.  There are combined pump/inflator tools that we’ll also talk about soon.
If you’re going to use the chain whip you just made, you’ll also need a way to get that cassette off. A lockring remover is a must-have; unless you use one of the shady removal methods I’ve seen on the internet—which I wouldn’t necessarily recommend unless you don’t care much about the condition of the wheel after you use them. I recommend Park Tool’s iterations here that cost about $6, but you’ll need to buy the specific one for your brand/type of cassette. (By the way, I’m assuming you already have an adjustable wrench laying around somewhere to use with this tool. If you don’t, well, you’ll need one of those too.)
Brakes come in a variety of designs depending on the age and style of your bike. Rim brakes offer more modulation but have less stopping power, so are more suited to riding on the roads. Disc brakes can provide huge amounts of stopping power so are best suited to off road riding, although ‘V’ rim brakes are also well suited to mountain biking. All brakes use a friction system to stop the movement of the wheel, so regular checks of the contact pads should form part of your regular cycle maintenance.